To protect you and you investment, you can rely on our guarantee. If you would like to find out more please Contact us.



If you are not totally satisfied with our mail box services, we will refund the amount you paid to use our services, including any money that is in your Prepay Account.

This guarantee covers only fees associated with the mail box services provided on PrivateBox.co.nz. This does not include fees such as forwarding fees or customs charges.